What Personal Information is collected and how?
While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. When you register with Luxmart.lk, you provide us with your name, billing and delivery addresses, e-mail address, telephone number, etc. You select a username and password allowing you access to the Luxmart.lk Service. Your password should be kept strictly confidential to prevent unauthorized use. While using the Luxmart.lk Service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications We do use your contact information to send you offers based on your previous orders and your interests.
What Cookies are collected?
Luxmart.lk also receives and stores certain types of information whenever you interact with us through the use of "cookies." Cookies enable our systems to recognize your browser and to provide you with certain shopping features. These "cookies" allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. The "help" portion of the toolbar on most browsers will tell you how to reject or disable cookies or receive notice when a new cookie appears. If you choose to reject or disable cookies, you will be unable to use those Luxmart.lk Services that require the use of such cookies. Luxmart.lk's cookies do not contain any of your personally identifiable information.
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we do not collect information, such as a credit / debit card number and a credit / debit card expiration date.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
How does Luxmart.lk use your information?
Luxmart.lk uses your information to provide the Luxmart.lk Service and to enhance and personalize your shopping experience. Luxmart.lk does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the Luxmart.lk Service or as described below.
1Luxmart.lk may use aggregated information regarding its customers and usage of the Luxmart.lk Service (such as customer demographics and traffic patterns) and disclose such aggregated information to advertisers, partners and others for various purposes.
2Luxmart.lk may employ other companies and individuals to perform certain functions such as delivering packages and analyzing data. They may have access to personal information to perform their functions.
4Luxmart.lk may use or disclose personal information when Luxmart.lk believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Luxmart.lk or its users or to comply with the law.
How may you change or remove your personal information?
You may at any time review and change your personal information stored by Luxmart.lk by accessing the My Account page at Luxmart.lk or by contacting Luxmart.lk Customer Care at support@Luxmart.lk. You may also request that Luxmart.lk permanently remove all personal information stored by Luxmart.lk at any time by delivering notice requesting such removal in the manner provided in the Luxmart.lk Customer Agreement. Upon such request, Luxmart.lk will remove all such information and will not thereafter use personally identifiable information about you in any way. Such request will automatically terminate your Luxmart.lk Service.
What is Luxmart.lk’s privacy with Links to Other Sites?
Our site links to other websites that may collect personally identifiable information about you. Luxmart.lk is not responsible for the privacy practices or the content of those linked websites.
What are the Security Precautions?
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
What information do Advertisements on Luxmart.lk need?
We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Is it safe to use my Credit/Debit card or Netbanking on Luxmart.lk?
Yes, shopping at Luxmart.lk is 100% safe. All Credit card and Debit card payments on Luxmart.lk are processed through secure and trusted payment gateways managed by leading Sri Lankan banks. Furthermore, the Banks might ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction extremely safe and secure. You can be assured that Luxmart.lk offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
Does Luxmart.lk store my Credit/Debit card infomation?
Luxmart.lk does not store any of Credit/Debit card details provided to you. Luxmart.lk directly takes you to the bank page where you provide all information. The bank in turn stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.
Couldn't find the information you need? Please email us on support@Luxmart.lk or call us on 11 3059 041.